THIS IS A LABOR ONLY WARRANTY PROVIDED BY THE HOME SOLUTIONZ COMPANY FROM WHICH YOU PURCHASED YOUR SERVICES (COLLECTIVELY AND INDIVIDUALLY, “HOME SOLUTIONZ”)) TO YOU, THE ORIGINAL CONSUMER PURCHASER (“OWNER”). PLEASE CONSULT YOUR PRODUCT AND MANUFACTURER WARRANTIES FOR COVERAGE OF GOODS YOU PURCHASED IN CONNECTION WITH HOME SOLUTIONZ’S SERVICES. WARRANTIES ARE AVAILABLE FOR INSPECTION PRIOR TO SIGNING OF THE SALE AGREEMENT OR PURCHASE ORDER FLOORING (INCLUDING, WITHOUT LIMITATION, CARPET, HARDWOOD FLOORING, LAMINATE FLOORING, CERAMIC FLOORING AND VINYL FLOORING) – Limited Lifetime Service Warranty – HOME SOLUTIONZ, itself or through an authorized contractor, will perform all flooring installation work in a professional manner using quality materials and supplies, and in conformance with applicable building code standards. HOME SOLUTIONZ warrants to the Owner that flooring installation work performed by HOME SOLUTIONZ or an HOME SOLUTIONZ-authorized contractor will be free of defects due to workmanship for the lifetime that Owner owns the floor, subject to the other terms and conditions contained in this document. Please take steps to properly ventilate areas where new flooring products are installed for at least 48 hours after installation to avoid possible sensitivities to new material fumes or odors.
How To Obtain Warranty Service To submit a claim contact HOME SOLUTIONZ at 480-463-4517 to request warranty servicing. Claims must be submitted to HOME SOLUTIONZ promptly after discover of the claimed defect and within the applicable warranty period. HOME SOLUTIONZ also offers customers Accidental Damage Service Warranty. HOME SOLUTIONZ will collect a Service Deductible of $150 per incident regardless of accidental damage or a defect in materials. The Owner is responsible for providing and paying for all product and materials needed to repair the defective or damaged areas whereupon service is requested. HOME SOLUTIONZ will then schedule an appointment to inspect the premises and the warranty claim within a reasonable period of time after receiving the claim. If after inspection, HOME SOLUTIONZ determines that a valid claim exists under one or more of the warranties, HOME SOLUTIONZ will repair, re-install, re-perform, or refund the purchase price of the failing HOME SOLUTIONZ service, at HOME SOLUTIONZ’s option. If HOME SOLUTIONZ determines to replace any or all product(s), and if such product(s) as originally installed are no longer available, HOME SOLUTIONZ shall have the right to substitute product(s) designated by HOME SOLUTIONZ to be of equal quality. Replacement of a product or component does not renew the warranty period or otherwise affect any applicable manufacturer’s warranty. Minor color variations may exist between replacement product and the originally installed product and are not indicative of a defective product. If, at HOME SOLUTIONZ’s option, a purchase price refund is conveyed to the Owner, then all warranties are terminated, and repair, replacement or removal of products installed, repaired or otherwise resulting from HOME SOLUTIONZ’s services shall become the sole responsibility of the Owner. No warranties are valid unless and until the Owner has made full payment under the original HOME SOLUTIONZ sales agreement and all addenda thereto.
What Is Not Covered – These warranties are granted by HOME SOLUTIONZ to the Owner only and only services purchased from and performed by HOME SOLUTIONZ are covered by these warranties. These warranties are not transferable, and will terminate immediately upon the transfer of home ownership unless new owner contact information is otherwise listed on the original Sales Contract. All warranties assume normal and reasonable use of HOME SOLUTIONZ-installed products or components. Minor color or textural variations from the lot-to-lot of product are not product or installation defects. These warranties do not cover any other damage, workmanship, or material failure including, but not limited to, damage caused by occurrences beyond the control of HOME SOLUTIONZ, such as settlement of the building, failure of the structure (including foundations and walls), use of incompatible accessories, removal, repair, or re-installation of any HOME SOLUTIONZ-installed products or components by other than HOME SOLUTIONZ, normal weathering, corrosive effects of salt air and chemical pollutants, normal fading, deterioration or caulking compounds, fire, flood, lightning, high winds, windblown objects, earthquakes, hurricanes, ice dams, icicles and/or ice storms, atmospheric conditions or weather of catastrophic nature as defined by the US Weather Bureau, other acts of God, intentional acts, unreasonable use, vandalism or pollution. These warranties also will not apply to damages resulting from the failure to provide reasonable maintenance, including failure to clean the product, maintain sealing, painting and/or caulking as reasonably necessary, or clear off gutters or roofs as and when necessary. These warranties do not apply to damages due to or arising from the identification, detection, abatement, encapsulation or removal of mold, asbestos, lead based products or other hazardous substances inside or outside of the structure being improved. These warranties do not cover any carpet or flooring materials installed over floors or structures that lack structural integrity, have visual imperfection or do not otherwise meet manufacturer guidelines for installation. What Voids These Warranties Installation, removal, painting, repair, adjustment, tampering or re-installation of any HOME SOLUTIONZ products or components supplied by HOME SOLUTIONZ by anyone other than an HOME SOLUTIONZ-authorized contractor voids any and all warranties within this document, and HOME SOLUTIONZ expressly disclaims any liability for any costs, defects, or damages with respect to such actions. Remedies and Rights These workmanship warranties are the only expressed warranties for workmanship provided by HOME SOLUTIONZ. No employee, representative, agent, nor any other person, has authority to assume or incur on behalf of HOME SOLUTIONZ any obligation, liability, or responsibility in place of or in addition to these warranties. EXCEPT FOR THE WARRANTY PROVIDED HEREIN HOME SOLUTIONZ MAKES NO WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR STATUTORY, INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. HOME SOLUTIONZ’S LIABILITY TO OWNER UNDER THESE WARRANTIES IS LIMITED TO THE AMOUNTS RECEIVED BY HOME SOLUTIONZ FOR SERVICES RENDERED UNDER THE SALES AGREEMENT OR PURCHASE ORDER WITH THE OWNER.